Please provide 72 hours notice if you need to cancel or reschedule a clean. If possible, please reschedule your clean vs. cancelling it altogether. If rescheduling is not possible and you’ve given us 72 hours notice, we will credit your invoice for services not provided. If rescheduling is not possible and you haven’t given us 72 hours notice, we will charge you for that clean. The maximum amount of credits for canceled cleans is three annually. Cancel requests beyond three will not result in a credit on your monthly statement.