We understand that life can be unpredictable, and there may be instances where you need to reschedule or cancel your nail appointment. However, to ensure the efficient operation of our nail salon and to provide the best service to all our clients, we have established the following cancellation policy: 1. **Cancellations and Rescheduling:** If you need to cancel or reschedule your appointment, we kindly request that you provide at least 24 hours' notice. This allows us to offer the time slot to another client who might be on our waiting list. 2. **Late Cancellations:** Cancellations made with less than 24 hours' notice will be subject to a cancellation fee equivalent to 50% of the scheduled service cost. 3. **No-Shows:** If you fail to show up for your appointment without any notice, you will be charged the full amount of the scheduled service. This fee helps compensate our technicians for their time and ensures fairness to both our team and other clients. 4. **Emergency Situations:** We understand that emergencies can happen. If you find yourself in an unforeseen situation, please reach out to us as soon as possible. We will assess each case individually and make reasonable accommodations. 5. **Late Arrivals:** We strive to provide the best experience for all our clients. If you arrive more than 15 minutes late for your appointment, we may need to reschedule your service to maintain the quality of our services and respect the time of other clients. 6. **Booking Deposits:** For appointments that require an extensive amount of time or are part of a package deal, a non-refundable booking deposit may be required. This deposit will be applied towards your final bill. Please understand that enforcing these policies ensures we can maintain a high level of service and accommodate all our clients effectively. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, feel free to reach out to us. Thank you for choosing our nail salon for your beauty needs. Sincerely, BRIDES N BRUSHES Email: [email protected] Phone number: 08160509497