Unleash the potential of healthier relationships with BoundarySolutions - online counseling that builds strong connections.
Cancellation policy
We understand that circumstances may arise that require you to cancel or reschedule your appointment. Please note our cancellation policy below:
1. Cancellations made at least 24 hours in advance will not incur any charges. You are eligible for a full refund or the option to reschedule your session.
2. Cancellations made within 24 hours of your scheduled appointment time will be charged the full session fee. Unfortunately, there are no refunds or rescheduling options for these late cancellations.
3. No-shows, where clients do not attend or provide adequate notice of cancellation, will also be charged the full session fee.
We value your commitment to the counseling process, and our cancellation policy is designed to ensure fairness to both our clients and counsellors. Thank you for your understanding and cooperation.